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Last Updated: 4/23/2025
1. Introduction
Welcome to the A Narrative Lens website, operated by FBH Life LLC. A Narrative Lens is a trade name (DBA) of FBH Life LLC. These Terms and Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.
2. Our Services
A Narrative Lens is a marketing and branding agency specializing in empowering businesses to craft authentic and compelling brand narratives. We offer a suite of services including Branding & Strategy, Marketing & Management, Visual Content Creation (photography and video), and Software & Website Development. Our unique approach blends artistic vision with technical expertise to drive digital success.
Our general client process involves consultation, proposal, agreement, and project execution.
3. Website Use
You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website.
Prohibited conduct includes, but is not limited to:
- Engaging in any illegal activity.
- Attempting to gain unauthorized access to our systems or data.
- Interfering with the proper functioning of the website.
- Transmitting any harmful code or malware.
4. Intellectual Property
All content on the A Narrative Lens website, including text, graphics, logos, images, and digital products, is the property of FBH Life LLC, doing business as A Narrative Lens, or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or otherwise use any content from this website without our express written permission.
5. Intellectual Property of Client Work
Regarding visual content creation (photography and video) and website/software development services, FBH Life LLC, doing business as A Narrative Lens, retains the full copyright of all final images, videos, websites, and software.
For Event packages, a license is granted to the client for business marketing and promotional use upon full payment. Extended commercial usage licenses may be available upon request.
We retain the right to use the work created for clients for our portfolio and marketing purposes.
6. Automated SMS Messages
If you opt-in to receive automated SMS messages from us, the following terms apply:
Program Name: A Narrative Lens SMS Program
Program Description: Appointment reminders, service updates, promotional offers, and important account notifications.
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode [Insert your shortcode here, if applicable]. Upon sending “STOP,” you will receive a confirmation message that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages from A Narrative Lens.
To rejoin the A Narrative Lens SMS Program, sign up as you did initially (e.g., through a web form), and we will resume sending SMS messages to you.
If you experience issues with the A Narrative Lens SMS Program, reply with the keyword “HELP” to [Insert your shortcode here, if applicable] for more assistance, or reach out directly to [email protected] or (313) 418-9544.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, please contact your wireless provider.
Privacy: For privacy-related inquiries, please refer to our Privacy Policy: anarrativelens.com/privacy-policy/
By opting in to the A Narrative Lens SMS Program, you agree to comply with all applicable laws and regulations governing SMS messaging, including the Telephone Consumer Protection Act (TCPA) and the CTIA guidelines.
Data Sharing: Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary for the delivery and operation of the SMS program.
7. Third-Party Links and Affiliate Links
Our website may contain links to third-party websites or services. These links are provided for your convenience.
We have no control over the content, practices, or privacy policies of these third-party sites and disclaim any responsibility for them.
Our website may also contain affiliate links, and we may earn a commission from purchases made through these links.
8. User-Generated Content
Users may have the opportunity to submit content to the website, such as comments or testimonials.
8.1. Testimonials:
By submitting a testimonial, you grant FBH Life LLC, doing business as A Narrative Lens, a non-exclusive, royalty-free license to use, publish, and display your testimonial, along with your name and likeness, for marketing and promotional purposes in any media.
8.2. Other User Content:
By submitting other forms of user-generated content, you grant FBH Life LLC, doing business as A Narrative Lens, a non-exclusive, royalty-free license to use, reproduce, and publish your content on the website and in related materials.
You are solely responsible for the content you submit and warrant that you have the necessary rights to grant us the license described.
We reserve the right to remove any user-generated content that we deem inappropriate or in violation of these Terms and Conditions.
9. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not warrant that the website will be error-free, secure, or continuously available.
10. Limitation of Liability
In no event shall FBH Life LLC, doing business as A Narrative Lens, be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The “Last Updated” date at the top of this page will indicate when the latest changes were made. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
[email protected] or (313) 418-9544
14. Specific Payment Terms
Payment terms for services will be detailed in individual client contracts. Generally, a 50% deposit is required to initiate the project. The remaining balance may be due according to a schedule outlined in the contract. We use Stripe, PayPal, and Zelle for secure payment processing.
15. Client Obligations or Cooperation Requirements
Clients agree to provide timely feedback, necessary materials, and access to required resources for the project’s completion. This may include providing brand assets, text content, and attending consultations.
16. Termination of Services
Either party may terminate the services with 14 days’ written notice. Upon termination, the client will be responsible for payment for services rendered up to the termination date, as specified in the individual contract.
17. Treatment of Confidential Information
Both parties agree to keep confidential any proprietary information shared during the course of the project. This includes but is not limited to business data, marketing strategies, and client content.
18. Force Majeure
Neither party shall be liable for any failure to perform its obligations where such failure results from any cause beyond that party’s reasonable control, including but not limited to acts of God, war, or government regulation.